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Frequently Asked Questions about Sitephoria Hosting
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PostPosted: Wed Oct 30, 2002 2:33 pm 
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Joined: Tue Mar 05, 2002 4:22 am
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To reduce SPAMMING, Sitephoria requires you to authenticate who you are before you can send email. You may receive an error message similar to this:

"The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'Big66K@aol.com'. Subject 'Re: Green Fees', Account: 'GlenErinGolf - info', Server: 'mail.gleneringolf.com', Protocol: SMTP, Server Response: '550 5.7.1 <Big66K@aol.com>... Relaying denied: You must check for new mail before sending mail.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79"

If you download your your email first and then send email, you may not get this error message because the process of downloading email authenticates you to the server.

In Outlook, go to Tools, Accounts, select your email account, then choose Properties, then Servers, and check the box that says "My server requires authentication." Under Settings make sure "Use same settings as my incoming mail server" is selected UNLESS you are using Norton AntiVirus. Norton changes your incoming mail server to itself when it is installed. You will need to select "Logon using" and then enter your accountname (for example: info.gleneringolf.com -- remember to use a period instead of the @ sign) and your password. Also check "Remember Password."


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